Return Policy
30 Day Return Policy
Merchandise in its original condition that has not been processed or altered and still in its original packaging, may be returned for a full refund, excluding any 3rd party freight charges, within 30 days if accompanied by an original receipt. Traceability must have been maintained on all material.
15% RESTOCKING FEE WILL APPLY TO:
- Items pulled from warehouse requiring fork-lift or special handling.
- Items that were delivered by our truck or shipped UPS. Additional freight charges apply.
- All Special Order Items will be charged the re-stocking fee assessed to IMS by its supplier plus a 15% handling fee.
ITEMS WHICH CANNOT BE RETURNED:
- Remnant material
- Processed/Cut material
- Any material not complying with conditions above
